Cancellation Policy
CANCELLATION POLICY
1. Order Cancellation
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Cancellation Window: Orders can be canceled within 24 hours of placement.
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How to Cancel: To request a cancellation, email us at info@enhanceglow.com with your order number and a clear request to cancel.
2. Refunds
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Refund Method: Canceled orders will be refunded to the original payment method used at checkout.
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Processing Time: Please allow a few business days for the refund to reflect in your account, depending on your bank or payment provider.
3. Important Considerations
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Order Processing Time: We usually process orders within 24 to 48 business hours. If your order has already been processed or shipped, it cannot be canceled. In such cases, please refer to our Return & Refund Policy for next steps.
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High-Demand Periods: During sales events or holidays, order processing may be quicker. We recommend submitting cancellation requests as soon as possible to improve the chances of success.
If you have any questions or need help with an order cancellation, contact our support team at info@enhanceglow.com.